Standard Mental Health First Aid (MHFA)

Practical skills for supporting adults with confidence, clarity, and care

Supporting adults early — with calm conversations, clear boundaries, and appropriate next steps.

Standard Mental Health First Aid equips adults with a structured, evidence-based approach to recognising early signs of mental health challenges, responding supportively, and guiding others towards appropriate help — all within a clear, responsible scope.

Delivered online across Australia, the course builds shared confidence, consistent responses, and a common language for mental health conversations in workplaces and companies.

Introduction

In companies and workplaces, people often notice when something feels off — changes in behaviour, mood, or engagement. Many want to help, yet feel unsure what to say, how far to go, or when to escalate.

Standard Mental Health First Aid provides a clear, practical framework that supports early recognition and steady conversations, while reinforcing clear roles, responsibilities, and escalation pathways. By building shared understanding and consistent responses, companies create safer environments where concerns are addressed earlier and individuals are guided towards the right support at the right time.

Why Standard Mental Health First Aid Matters

• Adults feel more confident recognising early signs of mental distress
• Conversations become calmer, clearer, and more supportive
• Uncertainty is reduced through a shared, evidence-based framework
• Roles, boundaries, and escalation pathways are clearly understood
• Teams strengthen trust and shared responsibility

This supports wellbeing while helping workplaces respond early and appropriately.

Who This Course Is For

Standard Mental Health First Aid is designed for adults who support other adults as part of their role, including:

• Employees and managers
• HR and People & Culture teams
• Leaders and supervisors
• Wellbeing, safety, and support roles

What Participants Learn

This course builds practical, confidence-based skills for early support, including:

🗸 Understanding common mental health challenges affecting adults
🗸 Recognising behavioural, emotional, and communication indicators of concern
🗸 Applying the ALGEE Action Plan with confidence
🗸 Holding calm, supportive conversations within appropriate scope
🗸 Responding appropriately in crisis situations
🗸 Knowing when further support is needed and how to escalate safely

Training supports respectful, inclusive learning that helps participants build confidence and consistency in real-world settings.

What the Course Covers

Standard Mental Health First Aid focuses on the most common mental health challenges experienced by adults, including:

• Depression
• Anxiety
• Psychosis
• Substance use

The course also provides practical guidance for crisis situations such as:

• Suicidal thoughts and behavio
• Traumatic events

Delivery Format

• Online, instructor-led sessions
• Interactive discussion and scenario-based learning
• Blended, eLearning and live instructor led sessions
• Suitable for companies and workplaces contexts

All delivery is online only.

Learning Outcomes

After completing Standard MHFA, participants develop:

• Greater confidence supporting colleagues early
• Clear understanding of role, scope, and boundaries
• Practical skills for safe, supportive conversations
• Stronger awareness of referral pathways and next steps
• Increased consistency across teams

Accreditation & Certification

This is an accredited Standard Mental Health First Aid course, aligned with Mental Health First Aid Australia standards.

To receive certification, participants must complete all required components of the course.

Participants receive an official Mental Health First Aid certificate upon successful completion.

Let’s Start the Conversation

If you’re looking to strengthen wellbeing, build confidence around mental health, or support your people more effectively, we’d be happy to hear from you.