Accidental Counsellor Course
Build effective communication skills to support a colleague, client, friend or stranger in distress.
The Accidental Counsellor Course is a mental health online training course created for individuals who found themselves in a supportive role to someone who is experiencing mental health challenges. The Accidental Counselling course equips participants with essential counselling skills.
Here’s what you can expect:
- Exploring the nature of empathy: Understanding different forms of empathy and their role in effective communication.
- Developing your active listening skills: Active listening techniques to tune into emotions, nonverbal cues, and underlying needs.
- Navigating emotional landscapes: Learning to respond with acceptance and validation without judgment or advice-giving.
- Fostering open and honest communication: Building trust and creating a safe space for vulnerable conversations.
- Putting empathy into practice: Practice Conversations exercises and interactive activities to apply your newfound skills in real-world scenarios.
The Accidental Counselling Course aims to provide participants with fundamental counselling techniques, active listening skills, and strategies for helping individuals facing mental challenges or emotional distress.
Participants will also learn how to take a calm and safe approach, while conveying empathy and encouraging cooperation. Our Accidental Counsellor evidence-based course equips staff how to handle difficult scenarios and provides a helpful, appropriate response.
You will learn how to help someone identify their strengths, that assist them to manage their problems better, and easier. You will learn how to help reframe their thinking to give them a different perspective on something that previously painted a negative picture.
What you’ll learn:
- Basic counselling skills
- How to become a good listener
- Resolving emotional situations
- Know our own triggers
- How not to take things personally
- Recognising common communication blockers
- How to handle difficult callers or conversations
- An overview on mental illness
- An awareness of self-harm and suicide
- How to take care of yourself in the face of difficult work
- Why professional boundaries are important
- The power of Mindfulness
Learning outcomes:
- Be familiar with basic communication skills and how to use them.
- Understand the counselling process.
- Develop strategies for dealing with people in crisis.
- Learn the difference between aggressive, passive and assertive behaviours.
- Know how and when to refer somebody who needs professional support.
- Gain an overview of mental health and wellbeing as well as mental illness.
- Recognise the need for self-care and develop ways of looking after yourself and others.
At Training on the Go, we’re more than just your regular training provider – we’re your dedicated partner in building a healthy and positive mindset. We redefine mental health online training with a proactive approach. Enrol in our Accidental Counselling Course to know why a lot of people are recommending this course.
Learn more information by visiting www.trainingonthego.com.au or reach out for personalised assistance via email at [email protected].