FAQ

1. What is Training on the Go?

Training on the Go is a leading provider of high-quality, flexible training programs designed to fit your busy lifestyle. We offer a wide range of courses aimed at enhancing professional skills and personal development.

2. What types of training programs do you offer?

We offer a diverse range of training programs focused on areas such as mental health, mindfulness, stress management, resilience building, emotional intelligence, and personal development. 

MHFA courses

Proactive courses

3. Who are the instructors/trainers?

Our instructors and trainers are seasoned professionals with extensive industry experience and expertise. They are dedicated to delivering engaging and effective training experiences to our participants.

Meet our team

4. How do I find the right course for my needs?

Our website provides comprehensive course descriptions, outlining objectives and target audience specifics to assist you in selecting the ideal program to meet your requirements. Furthermore, feel free to contact our support team for personalised guidance tailored to your unique needs.

You can contact us at: [email protected]

5. What makes your training programs unique?

Our training programs are designed to be flexible, accessible, and practical, allowing you to learn at your own pace and apply your newfound skills directly to your work or personal life.

6. How do I sign up for a course?

Signing up for a course is easy! Simply visit our website, browse our course catalogue, and complete the registration process online. You’ll receive confirmation and further instructions via email.

You can view a course by visiting our training schedule

7. What are the payment options?

We accept various payment methods, including credit/debit cards and bank transfers to ensure convenience for our participants.

8. What are the system requirements for online courses?

Our online courses are accessible from any device with internet connectivity. We recommend using a computer or tablet for the best learning experience, along with a stable internet connection.

9. Do I receive a certificate upon completion?

Yes, participants who successfully complete our MHFA & Accidental Counsellor training programs receive a certificate of completion, validating their newly acquired skills and knowledge. On request, we can issue a certificate for our short courses as well.

10. How can your training help with my career advancement?

Our training equips you with valuable skills and certifications that can enhance your resume, increase job opportunities, and accelerate your career growth in today’s competitive job market.

11. What happens when a course gets cancelled?

In the rare event that a course is canceled, registered participants will be notified promptly, and alternative options, including rescheduling or refunds, will be provided.

12. What is your refund policy?

Our refund policy varies depending on the circumstances. Please refer to our terms and conditions or contact our support team for detailed information regarding refunds.

View terms and conditions

13. How do you handle privacy and data protection?

We take privacy and data protection seriously. Our systems are encrypted and secure, and we adhere to strict data protection regulations to safeguard your personal information. For more details, please refer to our privacy policy on our website.

View privacy policy