Building Psychological Safety in Teams

Practical leadership skills for trust, speaking up, and everyday psychological safety

Support managers to lead teams where people feel safe to speak up, learn, and contribute.

This course builds practical leadership skills that support trust, openness, and psychologically safe team environments. The course focuses on everyday leadership behaviours that influence whether people speak up, ask questions, or stay silent-especially during pressure, change, or uncertainty.

Introduction

Psychological safety is shaped less by policies and more by everyday leadership behaviour. How managers respond to questions, concerns, feedback, and mistakes strongly influences whether people feel safe to speak up-or choose to stay silent.

Many managers want open communication, yet are unaware of how small, unintentional behaviours can discourage participation or shut down dialogue. This course supports managers to understand how psychological safety shows up in daily interactions and how to lead in ways that encourage trust, learning, and shared responsibility.

The focus is on practical leadership behaviour, not abstract models or theory-heavy frameworks.

Why This Course Matters

In workplaces, people often notice issues early-risks, mistakes, workload concerns, or uncertainty-but hesitate to raise them. Silence can feel safer than speaking up, particularly when responses feel unpredictable or dismissive.

When psychological safety is low:

• Questions go unasked
• Concerns remain unspoken
• Learning opportunities are missed

This course matters because it helps managers understand what actually encourages or discourages speaking up, and builds clear, practical behaviours that support trust, communication, and steadier team dynamics over time.

What Participants Learn

Participants build practical, leadership-ready skills they can apply immediately with their teams.

Participants learn how to:

✓ Recognise everyday behaviours that support or undermine psychological safety
✓ Respond constructively when team members raise concerns, questions, or mistakes
✓ Encourage open communication while maintaining clarity and accountability

Course Overview

Building Psychological Safety in Teams course is an interactive, instructor-led online course delivered across Australia.

Format & duration

• Online delivery only
• Typically delivered as a focused manager workshop
• Live, instructor-led session

Learning approach

• Plain-language explanations
• Behaviour-focused leadership examples
• Guided discussion and reflection

Who This Course Is For

This course is suitable for:

• Managers and supervisors
• Team leaders
• Senior staff with people-leadership responsibilities
• HR and People & Culture leaders supporting leadership capability

Let’s Start the Conversation

If you’re looking to strengthen trust, support open communication, and build psychologically safe leadership practices, we’d be glad to connect.